american express global business travel jersey city career

Our Traveler Care unit is a 24/7 operation. Resolving customer issues quickly and independently / with supplier Professional communication (written and verbal)Īct with integrity, and look after personal traveler information Native GDS expertise (Sabre, Apollo and/or Galileo) Passion for excellence in client service, including proactive anticipation of needs We look forward to sharing more detailed job functions and key performance indicators during the interview process.ĥ+ years corporate travel experience, including fares, ticketing, car, hotel, air, and rail for domestic and international travel. Use positive telephone service techniques and act on special customer requestsĬollaborate within your team to coach, mentor, and provide constructive feedback to improve service levels Use various Global Distribution Systems (GDSs), including Sabre, Apollo and Galileo.Įnsure compliance to customers' agreed travel policy, service provider policies, and regulatory requirements We're excited for you to experience our values (People, Passion, and Progress) in action, and look forward to your application.Īdvise and arrange travel for corporate business customers (both individuals and groups)Ĭonduct analysis and research on travel options, and pro-actively anticipate traveler needs to sell additional servicesĪrrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations We're most proud of our warm and inclusive culture, innovation in the travel tech space, internal promotions, and career advancement opportunities most of our Traveler Care leadership started as a Travel Counselor, and you can find us in almost every other department at GBT!

Ready to explore a career path? Start your journey.Īs a Travel Counselor, you'll join our highly skilled remote team, providing outstanding service to our corporate business clients. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry.

American express global business travel jersey city career